Our expertise is in marketing and it’s also in clinical lab workflow processes and lab IT. We know a thing or two about effective product launches and how to deploy the technical components of the customer implementation. Our passion: help labs take advantage of the best technologies available and get them implemented faster.
From marketing and operations to compliance and technology—we help your lab stay competitive, compliant, and connected.
Our services cover both commercial and lab partners with a range of services:
Lab Operational analysis and improvements
Strategic planning - short-term/long-term operational optimization
Software review and configuration improvement, including change management
Software planning, project management, and validation testing services
Regulatory compliance analysis, development of action plans, and mock inspection services
You want marketing materials that resonate with the unique needs of the lab buyer. We help with everything, digital marketing, webinar speaker bureau, blogging, article writing, collateral and more.
We understand that ‘marketing awareness’ materials don’t fit the short- term needs of the sales team. Our passion is developing ROI tools, executive summaries, customer use cases, in a way that truly resonates with the clinical laboratory buyer.
We provide tools and techniques that support clinical lab validation and verification processes for IT software products, with deep experience in clinical decision workflow and rule logic. We approach every project using risk-based methodologies that support your quality and regulatory compliance benchmarks.
We can help you with your accreditation compliance - Lab review and performance of Mock Accreditation Inspections / Inspection Recovery (CAP, COLA, CLIA),
You know that auto-verification could be the answer to saving valuable tech time — implementing it is not something you have time or resources for at this moment. Stop putting off this vital capability. Let us help you get your auto-verification program going.
The process of implementing instrument, middleware and other application interfaces is time-consuming. The devil is in the details to ensure a seamless handshake between systems. We provide the support you need to make those connections more efficiently and effectively so you can go live faster.
Direct-to-consumer laboratory testing is transforming how consumers access, understand, and manage their health information. From wellness monitoring to advanced diagnostics, DTC testing offers new opportunities for patient engagement while raising important questions about quality, regulation, interpretation, and the evolving relationship between laboratories, providers, and patients.
The Rural Health Transformation Fund represents a significant federal investment aimed at strengthening healthcare delivery in rural communities. For clinical laboratories, it creates new opportunities to expand diagnostic services and support evolving care models. Laboratory leaders who understand this funding initiative will be better positioned to participate in rural healthcare transformation efforts.
Competency is essential to every laboratory’s success. Yet outdated manual methods can slow progress and hinder quality assurance. This blog introduces an innovative solution that leverages advanced software and hardware to transform how laboratories manage and assess personnel competency.
Talking Labs was mentioned in a recent press release about the formation of the Advisory Board for the 31st Executive War College (scheduled for April 28–29, 2026
The clinical lab workforce has faced a long-standing shortage, with laboratorians being crucial yet underrepresented in the medical field. Challenges in attracting new talent and retaining current professionals are hindering the ability to meet rising testing demands. This blog explores strategies to transform the workforce and develop a new generation of medical laboratory scientists.
Clinical laboratories across the U.S. are facing a staffing crisis decades in the making. From the closure of training programs to the pressures of COVID-19, the workforce has been stretched thinner with each passing decade. Discover how we got here—and why understanding this history is critical to shaping the future of the lab.
As the new administration advances its healthcare agenda, clinical laboratories must respond to enacted policy changes that are already reshaping the landscape. With Medicaid cuts now signed into law, labs face immediate challenges that threaten staffing, reimbursement, and long-term sustainability. This blog examines how these cuts—combined with tightening workforce requirements—are creating serious operational pressure across the lab industry.
In this episode of the ASCLS podcast ‘ Off the Bench,’ Anne Tate and Tristan Sonnier share how engaging in advocacy has deepened their connection to the lab profession and strengthened their passion for driving meaningful change in healthcare. Tune in to hear their unique perspectives and discover why advocacy matters now more than ever.
Artificial Intelligence is the buzzword not just in clinical laboratories, but across nearly every industry. In this blog, we explore a key question: Is AI a futuristic concept for labs still on the horizon, or are we already stepping into a new era of lab innovation? Discover the AI applications transforming clinical laboratories today—and those set to shape their future.
Healthcare cyber events are increasing - what was once a never-event is now a serious consideration. Laboratories must plan for extended downtime given the critical role laboratories play in patient care, it is imperative for labs to plan as though they could face extended periods without electronic systems to support laboratory operations.
How can the lab industry become a catalyst for change and spark a collective movement? In this post, we call on all laboratory professionals to unite and amplify their voices for a stronger, more influential profession. We explore the critical role of engaging both emerging talent and seasoned laboratorians to build a unified, powerful coalition that can drive the future of the industry. It’s time to transform advocacy into action and create a movement that shapes lasting change for the laboratory profession
While acknowledging the significance of software change management, numerous laboratories tend to delegate this responsibility entirely to their IT departments. This tendency doesn't necessarily arise from a reluctance to embrace the concept or procedure, but rather from a limited understanding of its crucial role in stabilizing and maintaining system reliability. This blog delves into the key points of the change management process and emphasizes the vital role that laboratories play in supporting it.
The FDA has issued its long-awaited decision regarding the regulation of Lab Developed Testing (LDT) on May 6, 2024. This ruling holds significant implications for laboratory organizations, especially those currently offering testing developed in-house for patient care.
Laboratory tests encompass various analytical ranges, making it crucial to test these ranges during implementation or modification of their values. Boundary testing, a technique that scrutinizes values at the edges of these ranges, is essential. Errors are particularly prone to manifest at the boundaries of input ranges. This blog examines the significance of testing and offers insights into designing effective boundary tests.
Most labs are between a ‘rock and a hard place’ when thoroughly testing their auto-verification rules. Labs have a difficult decision - test rules or staff their production. This blog describes the difference between good and poor-quality rule testing and how to implement an efficient rule testing program to minimize effort but maximize rule performance.
This blog will provide a framework on how to efficiently and without apprehension, validate your rules with confidence during the dry phase of rule configuration before moving to wet testing. Incorporating quality objectives into your dry testing validation plan will minimize re-work to keep you on track. Don’t let fear of testing deter you from taking advantage of the benefits of auto-verification.
Participating in the legislative process can change your perspective on the power of community, partnership, and unity. Many have said that taking part in the legislative process even for a day can change your perspective on the impact of advocating for an important cause.
Deb Hewett-Smith presented at the 2022 Executive War College in New Orleans on April 28th on how marketing has changed in the clinical laboratory space.
We are working on a three-part series on how to dry test your auto-verification rules prior to placing them in production. We can help you design a dry testing strategy so you can confidently take advantage of your software technology, realize productivity gains and reduce labor constraints.
The fast-paced laboratory environment and technology demands require a tight relationship between the lab and IT. Labs have to plan for unforeseen obstacles that may change how they deliver their services. Lab management alignment with their IT counterparts is imperative to deliver these re-imagined healthcare services, A strong collaboration between the Lab and IT may result in unexpected benefits in improving laboratory processes.
Happy Holidays from Talking Laboratories. Start out the new year with inspiration from our 2021 blogs.
Part 3 of our strategy for testing blog series focuses on collating data from your testing into a final Validation Summary report. The summarization of all the records and results brings together the lifecycle of the testing. Preparing a succinct and concise test summary document is the final documentation step in the release of your auto-verification software and logic into production
Many laboratories struggle with how to develop and maintain a testing toolset for their automation system workflow and decision logic. They face many obstacles: how to create test plans, how to set up a testing environment, and how to identify qualified laboratory testers. Learn how to create a laboratory-specific testing framework that is reusable and can help you stay current with your system changes. Part 2 of our automation testing series details the best practices with pro-tips on how to create a durable testing regimen.
Stephanie Whitehead co-host from eLABorate and Anne Tate from Talking Laboratories discuss how to take advantage of career opportunities. They explore how taking risks combined with serendipity are key ingredients that can make all the difference. Learn how unexpected events and trust in yourself can help you leverage success in your career.
Many laboratories struggle with the reality of making sure their new automation system works in their lab. How do you design a wet testing strategy to verify rules, workflow, and volume testing? Most labs don’t even know where to start. Learn how to design a user validation plan that is based on risk to assure your automation system operates as expected with the highest quality and efficiency.
Bridging the clinical operational aspects of generating a test and the digital methods of test processing and reporting, requires today’s laboratory leaders to become more IT savvy. In a recent article How to Embrace Lab IT Stewardship for Clinical Lab Manager, Talking Laboratories’ Anne Tate discusses how managers can take their lab operation to the next level when they embrace their role as ‘Lab Stewards.’
Testing your clinical automation system before you go live is always a challenge. There is no universal recipe or roadmap to guide laboratories on how to verify the operation of their automation according to their workflow and requirements. Learn how you can apply a risk-based approach to validate your automation system using a systematic methodology that takes the stress out of planning your testing program.
Labs that continue to maintain paper-dependent processes will struggle to keep pace with the changing COVID-19 environment. Paper and manual based processes set up unintended and unforeseen bottlenecks in the laboratory and across the organization that are detrimental to your lab and organization. Learn why paper based systems could endanger your data integrity and quality more than you think.
Talking Laboratories celebrates laboratory professionals who are integral to the support of patient care.
Laboratory automation hardware and decision-support software have transformed laboratory operations over the past several decades, streamlining workflows. The next evolution goes beyond automating tasks, with cognitive AI-driven integration Are laboratories ready to move from workflow automation to intelligent operations?